HI, I'M HARRY
Business Systems & Operational Efficiency Lead
I help businesses work better by improving processes, implementing and managing business systems, and building practical digital tools. My experience combines frontline engineering, operational improvement, systems implementation, data and software development.
I HELP BUSINESSES WORK BETTER
Process Improvement
I document, create and improve business processes to make workflows clearer, more efficient and easier for employees to follow.
Business systems
I implement, manage and optimize business systems, including SIMPRO, to support day-to-day operations across the business.
Data and reporting
I use operational data to create reports, dashboards and management information that improve visibility and support better decisions..
Training and enablement
I create practical training resources and deliver tailored training to help employees understand and adopt new systems and processes.
Compliance
I help ensure that business processes support MCS, RECC and wider technical, regulatory and audit requirements.
Application development
I design and build internal tools and personal software projects using Python, SQL, databases and web technologies.
KEY IMPACT
100+
Employees Trained
Delivered more than 40 tailored system training sessions over a three-week period.
130+
System Users
Supported a business-wide SIMPRO implementation covering employees and external contractors.
>£5m
Job Value
More than £5 million in job value within the first 3 months
30+
Operational Forms
Created forms for engineers to record installation information and capture onsite evidence.
2,200+
Jobs Created
More than 2,200 jobs were created within the first two months of SIMPRO going live.
Improved operational visibility
Helped provide visibility of job stages, profitability and staff utilization for the first time.
Stronger Compliance
Improved documentation, audit trails, operational controls and reporting across the business.
FEATURED PROJECTS
SIMPRO Implementation
Led the day-to-day technical implementation of SIMPRO across an entire business, including system configuration, process integration, data migration, training and ongoing optimization.
View Case Study In Active Use
NCR Management System
A Python and PostgreSQL application designed to simplify the reporting, investigation, monitoring and analysis of non-conformance's.
View Project In Development
Heat Loss Application
A room-by-room heat-loss calculation application that combines my renewable heating experience with Python development.
View Project In Development
CTkDataTable
A reusable CustomTkinter data-table component designed to display database and dictionary data in a modern, configurable interface.
View Project In Active Use
CTkKanbanBoard
A reusable CustomTkinter Kanban component with drag-and-drop cards, database integration and configurable card fields.
View Project In Active Use
Portfolio Website
A portfolio website built using HTML, CSS and JavaScript to demonstrate my experience, projects and web-development skills.
View Project In Development
LET'S WORK TOGETHER
I am always open to connecting and discussing business systems, operational improvement, software projects and new ideas.